Help Topics

Registering for My Pension
How do I register to use the website?
I’m already registered - how do I change my login details or password?
What are the benefits of registering to use the website?
About my retirement
Is there any other useful information I should know about once I start receiving my pension from the Fund?
What happens if pension pay day falls on a bank holiday or a weekend?
How soon can I take my pension benefits?
Transferring my benefits
Can I transfer my benefits out of the Fund?
When, or how often, can I request a transfer value statement?
Where can I transfer my benefits?
Will my pension increase?
Will my pension increase in payment?
Is there any other useful information I should know about once I start receiving my pension from the Fund?
Why did my pension increase twice in the same year?
Benefits on death
What is an Expression of Wish form?
What benefits are payable in the event of my death?
How do I inform you that a member of the Fund has died?
Video guides
An introduction to your pension
How does your pension work?
How does your pension get paid?
General
Why have I been contacted by Target Professional Services?
What should I do if I'm receiving a pension from the Fund and my bank details change?
What is a Guaranteed Minimum Pension (GMP)?